Frequently Asked Questions

Everything you need to know about your BLOCH dancewear and accessories.

How do I determine my correct size for BLOCH pointe shoes?

Pointe shoe sizing is unique to each dancer. We recommend visiting a professional fitter for your first pair. For online orders, please refer to our comprehensive size guide which compares BLOCH sizes to standard street shoe measurements.

What is your return policy for dancewear?

We accept returns within 30 days of purchase, provided the items are in original condition with tags attached. For hygiene reasons, tights and undergarments cannot be returned if the packaging has been opened.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for dancers who need their gear for upcoming performances or exams.

Can I track my shipment once it has been sent?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.

Do you offer discounts for dance schools and teachers?

Yes, BLOCH offers a specialized Teacher Program and bulk discounts for dance studios. Please contact our corporate sales team through the 'Professional' link in our footer to apply.